airtel Talk Time Advance Service

airtel Talk Time Advance Service

 

airtel Talk Time Advance service is a service that enables customers to request for airtime (credit) in advance without using physical recharge cards to top up their airtime balance. The customer is required to send a request through a zero-rated code *500# which will provide the denomination of airtime available to the requesting customer.
Get airtime, anytime and anywhere with Talk Time Advance service!

Please Note!

Use of service is only by customer’s request. A pre-qualified pre-paid airtel customer simply initiates a request by dialing *500# and his/her line (MSISDN) is given options from which to choose the desired value of airtime which can be used for voice calls (on-net and off-net), SMS and Data.

The borrowed airtime credit is deducted when the customer recharges his/her line. The denominations of airtime available for lending on the airtel Talk Time Advance service are:

  • N50
  • N100
  • N200
  • N500

In addition, users will be able to borrow denominations they qualify for directly by dialing:

  • *500*50# for N50 airtime
  • *500*100# for N100 airtime
  • *500*200# for N200 airtime
  • *500*500# for N500 airtime

Benefits of Service:

  • Makes access to airtime possible, anytime and anywhere
  • Ability to address emergency; customer is given opportunity to have access to airtime at awkward times, thus staying connected.
  • Ability to keep in touch with family, friends and loved ones at any time.
  • Convenience and ease of airtime purchase
  • Gives a sense of security at all times
  • Most of all, customer can pay for air time later!

Service Charge:

There will be a 10% service charge for any amount borrowed. The 10% service charge is deducted directly from the borrowed credit implying that if a customer borrows N50, he will only get N45.

Airtime Denomination (N) Service Charge (N) Advance Airtime to be given to customers (N)
50 5 45
100 10 90
200 20 180
500 50 450

Service Eligibility:

Customers can only borrow airtime based on the following factors:

  • An active line: meaning customer’s line has not been suspended or deactivated under airtel’s existing policies
  • Network Age: A prepaid customer who has been on the airtel network for a minimum period of three (3) months prior to the date of request for Talk Time Advance
  • Customer must be a pre-paid customer
  • The customer must have re-paid all prior advance credit provided by (in the case of a returning customer)
Advance Airtime Amount Minimum Age (network) Minimum Monthly Recharge Minimum Weighted Monthly Usage for the Subscriber (Naira)
N50 3Months 5 250
N100 4 Months 5 250
N200 6 Months 5 1000
N500 6 Months 5 2500

  • Minimum monthly recharge: refer to the number of airtime reloads in a month.
  • Minimum weighted monthly usage: refers to the total value in denominations for a user per given period.

Repayment of Advance Airtime 

Customers of the service will be required to repay the advance credit within a period of 72 hours from when the customer’s line is credited.

airtel will deduct the Advance airtime requested (N50, N100, N200 or N500) from the user’s main account at the time of next recharge or top up whether or not the customer uses the advance airtime borrowed.

The following recharge/ top up methods will be valid for the purpose of repaying the advance airtime

  • airtel Recharge cards vouchers
  • Me2U
  • E-pins
  • Easy Recharge

The advance airtime will be deducted from subsequent recharges by customers either in full or by partial recovery until Advance airtime is recovered.

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