Customer Care

As one of Nigeria's leading telecommunications provider, our goal is to provide our customers with an experience... and an unrivalled service which will enhance their lives because millions of you have chosen to trust us.

This great sense of responsibility requires our well trained customer service consultants to serve you individually and collectively better than anybody else and make sure that our service delivery is second to none.

You will love having immediate access to finding all the answers you need – even if you're not sure what the question is.

You'll be excited to find information about all old and current mobile phones here by choosing any manufacturer from our list.

We will also help you understand everything about your call charges as stated in your monthly bills.

Most importantly, let us manage your experience better and give you even more control of your life by giving us your candid opinions on our products and services.

Welcome to a wonderful world of Airtel


And now, introducing Customer Selfcare...

What's this?
Airtel Self Care is our new customer self-service portal.
With Airtel Self Care, we bring you convenient, 24/7, online customer care, once again redefining customer service.

Sign up now, and access your account anytime. Feel Free!

Our Services
Our services are designed with an aim to empower you, and maintain a competitive advantage. We've got something for all customers, both pre- and post-paid.
Over time, we'll be adding more services -- let us know if there's something you'd like to see.

Watch this space for more innovations

Get Started
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